Goals

The general mission of the Master of Science in Information & Telecommunications Systems Management (ITSM) program is to provide students with academic knowledge and applied skills to become valuable and experienced team members in technology-based organizations.

The primary goal of the ITSM program is to provide an intellectual environment in which students can learn how to manage organizational systems and information systems characterized by increasing change and complexity.

Objectives

Communication Objective

Graduates will be able to communicate effectively their ideas in both written work and oral presentation, understanding that communication is a cooperative process.

Analytical Objective

Graduates will be able lead in the planning, organizing, and controlling the resources of the organization using a system perspective to determine necessary actions.

Research Objective

Graduates will have strong information literacy, possessing the ability to conduct contemporary research using both print and electronic sources and analyze, synthesize and disseminate the information.

Presentation Objective

Graduates will be able to demonstrate the high-level of professionalism necessary to deliver persuasive analysis and defend and support their analysis and recommendations.

Practical Objective

Graduates will the ability to apply effectively the acquired skills and knowledge to contemporary organizational environments.

Liberal Arts Objective

Graduates will possess an understanding and appreciation of cultural, ethical, and philosophical concerns of a contemporary global environment.

Ethical and Social Objective

Graduates will demonstrate an understanding of their professional and ethical responsibilities as well as the social, economic, cultural and environmental impact of their business solutions in the global and social environment.

Lifelong Learning Objective

Graduates will recognize that lifelong learning is essential to the ongoing process of professional and personal development.

Outcomes

• Graduates will be prepared for the role of leader in a technology-based organization.
• Graduates will be able to understand the laws, regulations, and customary expectations as they relate to the management of information technology.
• Graduates will be able to demonstrate an understanding of the current and future trends of technology, information assurance, and technology management.